Recent Posts

Know The Dangers When It Comes To Grilling This Summer!

6/21/2021 (Permalink)

Food on the Grill Nothing is better then some delicious grilled food on a nice Summer day!

With the start grilling season finally upon us, here are a few things know to keep you and your family safe.

  •  July is the peak month for grill fires (18%), including both structures, outdoor or unclassified fires, followed by June (15%), May (13%) and August (12%).
  • The grill had not been cleaned in more than one-quarter (29%) of the home grill structure fires.
  • The leading area of origin for structure fires involving grills was an exterior balcony or open porch, and 44 percent of the property damage from grill structure fires resulted from fires that started there.
  • Five of every six grills involved in home fires were fueled by gas (84 percent), while 12 percent used charcoal or another solid fuel.
  • Gas grills were involved in an average of 8,900 home fires per year.  Leaks or breaks were primarily a problem with gas grills.
  • Charcoal or other solid-fueled grills were involved in 1,300 home fires per year.

 Always make sure to watch the grill. It only takes a second to turn a great day into a nightmare!

Duct Cleaning Experts in the Austin & Albert Lea Area.

6/14/2021 (Permalink)

The biggest culprit for poor indoor air quality? Your ventilation system. Inspecting the ductwork in your home or facility should be a priority. Ductwork may be out of sight, out of mind, but it should be given the proper attention. Dirty ducts can circulate one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Insects or pests
  • Other contaminants

Keeping the HVAC and ductwork clean can potentially extend the lifespan of the equipment by allowing it to work at peak conditions. This may also, help you save money. Duct cleaning may not be necessary. Our professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns.

To schedule duct cleaning contact SERVPRO of Austin & Albert Lea at (507) 396-6644.

We Recognize Some Critical Steps

6/7/2021 (Permalink)

At SERVPRO we recognize some critical steps in the process of helping a customer. Be it a residential or commercial loss we handle most situations with the same policies and protocols. There are some situations that warrant a custom, one-time approach but consistency is paramount to guarantee the job is done efficiently and effectively. One of the best ways to guarantee consistency is the use of job audits. Audits are done internally and externally and are standard when dealing with program work. When utilizing audits, we can look at DryBook, or any data entry software, and reference information from a job that we haven’t even visited physically and know specifications, scope, property manager, etc. 

Another avenue to explore and set up would be a master service agreement. With a master service agreement, we would have all pertinent information gathered and questions answered before a problem even arises. Let’s say a manager is on a well-deserved vacation and a sewer pipe ruptures at his/her business. Since we’ve already done the work and set up a master service agreement and/or vendor account we are able to reference information immediately. We would know what plumber they use, what employees to call and inform, what the budget is to stop the loss from getting worse, you name it. Basically, a master service agreement is set up to establish peace of mind when the decision-maker/makers are not on the property. 

As I briefly mentioned above, we also have certain criteria to meet and qualify as “program work”. These standards guarantee that when a large commercial job comes in and we accept the job, we can complete the job efficiently. For every level of businesses in relation to square or cubic footage there are certain amounts of machinery and manpower needed to qualify. This eliminates businesses from taking a job outside of what they can handle. These are just a few ways in which SERVPRO establishes the lead in a very competitive industry.

3 Ways to Keep Your Roof Safe

6/2/2021 (Permalink)

3 Simple Steps to keep your roof safe.

  1. Inspect the roof at least twice a year. Make sure you know about potential issues and all of your upkeep options to extend the life of a roof. Do this by having experts perform annual inspections. If you know what to look for, you can do at least one of these inspections yourself.
  2. Trim trees with overhanging branches. Reducing the number of branches and leaves that accumulate on the roof can help to keep drainage systems clear. Tree maintenance can also prevent heavy limbs from falling in the event of high winds or adverse weather conditions.
  3. Clear drainage systems regularly. Water that cannot drain may pool and work its way under roofing materials, resulting in leaks. Make sure that leaves and other debris are not blocking downspouts, drains, or gutters, and that drainage is routed away from the foundation.

A regular maintenance schedule can help property owners address roof damage and wind damage in a timely manner. Keeping an eye on the condition of your roof can extend the life of this part of your building and prevent costly leaks.

Hail Storm Damage

5/25/2021 (Permalink)

Hail stones Hail damage to your home

Hail storms are never a good thing for you and your property. They can smash holes in homes and windows. Unfortunately, the damage does not stop there. While big chunks of ice can break things, the smaller, harder to detect pieces can cause as much if not more damage.  

Luckily, SERVPRO of Austin & Albert Lea are experts in water and storm cleanup. The first thing we do is seal off any holes created by the hail. Then we get to work drying any moist areas using our air movers and dehumidifiers.

Let us ease your mind as we handle any disaster nature throws at you. Call your local SERVPRO of Austin & Albert Lea for your expert fire, water, mold, and storm cleanup needs. 507-396-6644

We are the #1 Restoration Company in the Nation.

5/20/2021 (Permalink)

SERVPRO® of Austin & Albert Lea is the best choice when it comes to choosing a restoration company. If you own a large or small business, SERVPRO® understands the importance of keeping your doors open and minimizing downtime in the nature of a catastrophic event. 

Our team is faster than any other restoration company in the Austin & Albert Lea region. Our technicians and managers are trained and certified to handle any type of water, fire, or mold damage.

Documentation throughout any large project is a priority that we take seriously. We want to make sure that you have the notes and documentation for your records in case you have any issues with your insurance company. 

If you have any questions, call SERVPRO® of Austin & Albert Lea at (507) 396-6644 anytime day or night. 

Timing Matters!

5/18/2021 (Permalink)

Household emergencies often happen at inconvenient times. Hearing running water from a broken pipe in the middle of the night or coming home from vacation to find two feet of water in your basement. There is really no good time to deal with this kind of disaster. At SERVPRO of Austin & Albert Lea, we understand that when these types of situations arise, you need help. We are available 24/7 including holidays. It only takes minutes for water to begin damaging structures, contents and personal belongings. Faster response times help to minimize damage and the costs of cleaning and restoration.  Call SERVPRO of Austin & Albert Lea anytime at 507-396-6644 and let our specialists make your home "Like it never even happened."

Have A Plan Incase of A House Fire!

5/10/2021 (Permalink)

As the leaders in fire restoration, SERVPRO of Austin & Albert Lea want to keep you informed of ways to prevent fire damage.

The Red Cross gives some excellent tips here:

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. 
  • Test smoke alarms every month. If they’re not working, change the batteries.
  • Talk with all family members about a fire escape plan and practice the plan twice a year

Immediately dial 9-1-1 and have first responders there as soon as possible. Make sure anyone who was in the house is out, DO NOT go back into a burning building for any belongings, nothing is as important as your safety. Once the fire has been extinguished, contact your insurance provider and see what your policy covers. Have them contact us, SERVPRO of Austin & Albert Lea, and we will work with them for you, to make sure everything is restored to the perfect condition

SERVPRO of Austin & Albert Lea is Available 24/7

With Winter Gone The Rain Is Coming

5/6/2021 (Permalink)

As winter fades away and spring finally arrives, we come to the end of fire season and start flood season. As we all know spring can be eighty degrees one day and forty the next. As you can imagine flood season has an indefinite amount of water claim scenarios. We’ve all had some form of a water/flood interaction, be it a leaky basement wall or a plugged gutter from last fall’s leaves, it
happens. What you do next can be the difference in tens of thousands of dollars.
For example, many chairs common to one’s living room or finished basement have fabrics that,
when wet, will seep and drip water onto the floor and stain. That same fabric if dried too fast with too much heat can become brittle and split. Where that chair was sitting will have stains from the wooden legs. If that carpet gets dried without those stains being removed, those stains are now permanent. The carpet there needs to be kept saturated until proper cleaning solutions can be applied. If that same chair has upholstered buttons and they are not cleaned with our Rusticide #116 solution the oxidation/rust
produced will also seep into fabrics and stain, sometimes permanently. We’re not aiming to completely freak you out; this just shows one example and a few complexities that have to be taken into account. Even if SERVPRO is not on the job we still care about you and your possessions. We are all in this together!

One In Every Five Homeowners In North America Will Experience Some Kind Of Water Loss!

5/3/2021 (Permalink)

When you mention water damage, you automatically think of flooding, rainstorms, even hurricanes. According to the Private Risk Management Association one in every five homeowners in North America will experience some kind of water loss each year. Of these damages, the most common causes are household plumbing devices. Basically, anything in your home that connects to a running water source is considered a household plumbing device. This includes water heaters, washing machines, ice makers, dishwashers, and toilets. All things that we all have in our homes. With every water loss you face the challenge of time. You only have 48 hours to start drying the affected areas before microbial growth begins to occur. SERVPRO of Austin & Albert Lea is ready to tackle water damages for you. We specialize in water damage restoration and we have extensive water damage restoration training. Our process follows a regimen of regular monitoring and documentation of the drying process as well as the use of specialized equipment to aid in the drying process, reducing the risks of mold. Our professional grade equipment can get you back on your feet and operating like normal in no time.