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SERVPRO of Austin & Albert Lea Employee Photos
Kully Olson
General Manager - Kully
Kully is the General Manager of SERVPRO of Austin & Albert Lea, a firm registered by the Institute of Inspection, Cleaning and Restoration Certification, (IICRC), and he has been working in the restoration industry for over 10 years. As the General Manager, Kully’s focus is on shaping the work environment, developing and implementing strategic goals, allocating resources, training managers and technicians, and overseeing operations.
After joining SERVPRO, he was promoted to higher levels of responsibility as he continued to demonstrate his ability to manage and successfully complete a wide variety of restoration jobs. He loves growing and developing his team, cultivating new business relationships, and expanding his base of repeat customers.
With the onset of the new coronavirus, COVID-19 pandemic, Kully had to pivot the current business operations model and amplify the focus on defensive cleaning protocols and conducted intensive employee training.
IICRC Certifications:
- Cleaning & Restoration
- Water Damage Restoration
- Fire & Smoke Damage Restoration
- Applied Structural Drying
- Odor Control
- Lead-Based Paint Activities & Renovation
- Applied Microbial Remediation
- Carpet Cleaning.
When Kully is not in the midst of helping a family or business rebuild their lives and livelihoods, you can find him working on his two Harley Davidson motorcycles and spending time with his three beautiful daughters, and cheering on his favorite football team, the Dallas Cowboys.
Evan Meyer
Evan Meyer is the Operations General Manager at SERVPRO of Austin & Albert Lea. He has over 6 years of experience in restoration with SERVPRO. Evan has many certifications from the Institute of inspection: Lead Safe, AMDECON Biohazard, Odor Control, (FSRT) Fire & Smoke Restoration, (WRT) Water Restoration, and (ASD) Advanced Structural Drying. Evan brings experience, knowledge, and leadership skills.
Evan plays the drums in 2 bands ranging from alternative rock to metal. He has made 3 records with one band and 1 with another. He also enjoys hunting, hiking, kayaking, and spending time with family and friends.
Casey Henaman
Casey Henaman is our Office Manager at SERVPRO of Austin & Albert Lea. She excels in customer service, communication, and team leadership.
Casey enjoys spending time with her family. Her family loves spending time outdoors and attending live music events.
Steve Frank
Steven Frank is a Project Manger at SERVPRO of Austin & Albert Lea. Steve has the following certifications from the Institute of Inspection (IICRC): Water Damage Restoration. Employee Training Certification Program (ETCP) Water Damage and Applied Microbial Remediation Technician (AMRT)
Steve likes to spend his time outside of work, hunting, grilling and spending time with his family.
Lori Portis
Lori Portis is Production Tech at SERVPRO of Austin & Albert Lea. She is a cleaning specialist with a lot of experience. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire Damage Restoration.
Lori loves spending time with her grand kids and family
Matt Anderson
Matt Anderson is a Carpet cleaning specialist at SERVPRO of Austin & Albert Lea. He has several years of experience at SERVPRO. Matt currently specializes carpet and upholstery cleaning. Matt has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning.
He's a big Iowa Hawkeyes fan, likes concerts and spending time with his friends and family. He enjoys road trips and seeing new places.
Deven Paulsen
Deven Paulsen is a Production Tech at SERVPRO of Austin & Albert Lea. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration.
Deven enjoys spending time with his friends and family. You will also find him working on his truck in his spare time.
Jonathan Marinero
Jonathan is a Marketing Support Coordinator at SERVPRO of Austin & Albert Lea with years of experience in customer service and management.
Outside of work he is a fan of all thing horror. He is the host of a podcast and horror mask designer. He also enjoys grilling, and being a Dad to his 2 boys
Leah Bormann
Leah is the Accounting Administrator at our office. She graduated from the University of Wisconsin-Stout with a BA in Business Administration. Her prior employment positions have built her strong customer services skills and accounting background. She is a newer member to our SERVPRO of Austin & Albert Lea team and is eager to learn about our industry!
Leah grew up in Andover, Minnesota and moved to North Iowa after college with her husband. She enjoys spending her spare time with family and friends outdoors, fishing, listening to live music, arts and crafts!
Jessica Sorensen
Jessica is our Content Manager at SERVPRO of Austin & Albert Lea. She comes to us with years of experience in customer service and management skills.
Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys fishing, and spending time outside.
Jessica Toomsen
Jessica Toomsen is Job File Coordinator For SERVPRO of Austin & Albert Lea. She has experience in water damage restoration and has 3 years with SERVPRO in Palm Desert, California as Estimating Coordinator. She brings a positive attitude and a lot of knowledge to our team.
Outside of work she enjoys canoeing, Fossil/rock hunting, hiking, sewing, baking, listening to music and playing the piano.
Sing Luong
Sing Luong is a Project Manager at SERVPRO of Austin & Albert Lea. He has 10 years in restoration and cleaning services. Sing has the following certifications from Water Restoration, Fire & Smoke Restoration, Carpet Cleaning, Applied Structural Drying(ASD), AMRT, and Odor Control.
Sing enjoys fishing and camping with his kids in his free time. He also enjoys going to music festivals and hanging out with friends.
Brian Perrin
Brian Perrin is a Crew Chief at SERVPRO of Austin & Albert Lea. Brian. He brings a customer service and painting background to help our team!
Brian enjoys playing ping pong in his spare time and being outside.
Deb Oelmann
Deb Oelmann is Production Tech at SERVPRO of Austin & Albert Lea. She is a cleaning specialist with a lot of experience. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire Damage Restoration.
Deb enjoys collecting dragonflies and snowmen but mostly spending time with her family and friends.
Tim Piper
Tim Piper is a production technician specializing in duct cleaning at SERVPRO of Austin & Albert Lea. He brings a positive attitude and great work ethic to our team. He is a jack of all trades with 11 years in insulation work.
In his free time he enjoys spending time with his family, cat-fishing, and turtle fishing.
Sean Payne
Sean is a Reconstruction Tech at SERVPRO of Austin & Albert Lea, and is a licensed IA Contractor Lead Safe Renovator
Has been in construction for 6+years
Outside of work he love to spend time outside hunting, camping, and fishing. He also enjoys spending time with his family.
Tina Caruth
Tina is a Technician on our fire here at SERVPRO of Austin & Albert Lea. She has over 17 years of cleaning experience.
Tina loves being able to assist people during their time of need
Outside of work she loves spending time with friends and family
Abe Lemke
Abe is a trained Production Tech at SERVPRO of Austin & Albert Lea, and has experience in customer service.
Outside of work Abe like to hit the gym, go fishing with his buddies, and tear up the trails on his bike.
Abe loves that everyday here at SERVPRO is something different, his coworkers, and the fact that he gets to help people.
Nick Foley
Nick Foley is the Business Development Manager at SERVPRO of Austin & Albert Lea. Nick brings two decades of leadership and relationship building experience to the team. He enjoys being able to return homes and businesses back to their original state-or better, even after unthinkable disasters.
Outside of work, Nick enjoys chasing his three kids around, going on family trips and cheering on the Cubbies.
Georgia Knudsen
Georgia is apart of the Sales and Marketing team here at SERVPRO of Austin & Albert Lea with years of experience in sales and business development. Georgia also has experience working for SERVPRO in Iowa as a production tech a few years ago.
One thing Georgia likes about this job is the fact she gets to meet new people everyday.
In her free time Georgia loves to ride horses and spend time with her family especially her grand kids.
Ashley DeWaard
Ashley is an Administrative Assistant here at SERVPRO of Austin & Albert Lea. She has over 15 years of customer service experience and 7 years of management experience.
Ashley loves being able to assist people during their time of need,
In her free time she loves spending time outdoors, and hanging out with friends and family, especially her dog Mack!
Kolten Shultz
Kolten is a Hook Truck Driver at SERVPRO of Austin & Albert Lea, and has experience in customer service.
In his free time Kolten loves to go snowmobiling out westwith his friends. he also loves spending time with his daughter and family.
Kolten loves that everyday here at SERVPRO is something different and the fact that he gets to help people.
Ian Helin-Frank
Ian is a Production Technician at SERVPRO of Austin & Albert Lea. Ian likes being able to demo a house. He also loves that he gets to help people in meaningful ways .
In his free time Ian likes to go fishing, hunt, hit the trails on his bike, and doing wood work.
Shaylin McRoberts
Shaylin is a Administrative Assistant here at SERVPRO of Austin & Albert Lea. She brings 3 years of experience in leadership and community relation.
Shaylin enjoys knowing the work we do is helping others and providing comfort in hard times.
Outside of work Shaylin likes to work on her 1973 Yamaha TX 500 motorcycle. She also loves skateboarding and spending time with her family and friends.
Kodie Gallagher
Kodie is a Production Technician at SERVPRO of Austin & Albert Lea. He has an Osha 10 certification. He joined our team with years of experience in construction and finish carpentry.
In his free time Kodie like to spend time with his friends and family, listening to music, and all different types of wood working projects.
Kodie appreciates the diversity at SERVPRO and the new experiences he gets everyday!
Jayce McGuire
Jayce is a Production Technician at SERVPRO of Austin & Albert Lea.
He joined our team with years of experience in the cleaning industry and customer service.
In his free time Jayce like to spend time with his friends and family, listening to music, and all different types of wood working projects.
Jayce really enjoys the restoration process. He likes being the one to bring families memories back to life!
Bridgette Tedder
Bridgette is a Production Technician at SERVPRO of Austin & Albert Lea.
She joined our team with years of experience in customer service.
In her free time Bridgette loves to spend time with her husband children, an 2 dogs. She is also a big fan of cooking and trying new recipes.
Bridgette enjoys being able to clean and take care of peoples treasures and memories.
Alicia Painter
Alicia is a Sales and Marketing Representative here at SERVPRO of Austin & Albert Lea. She brings over 15 years of experience in leadership and management rolls.
Alicia enjoys getting the opportunity to help others and make a difference in their lives.
Outside of work Alicia love to go camping, shopping, spending time with her kids , and doing photography.
Alicia has her Bachelor's in business administration with concentration in Human Resource management.
