SERVPRO of Austin & Albert Lea Employee Photos

Nick Foley

Nick Foley is the General Manager at SERVPRO of Austin & Albert Lea. Nick brings two decades of leadership and relationship-building experience to the team. He enjoys being able to return homes and businesses back to their original state-or better, even after unthinkable disasters. Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies.

Casey Henaman

Casey Henaman is our Office Manager at SERVPRO of Austin & Albert Lea. She excels in customer service, communication, and team leadership.

Casey enjoys spending time with her family. Her family loves spending time outdoors and attending live music events.

Steve Frank

Steven Frank is the Operations Manager at SERVPRO of Austin & Albert Lea. Steve has the following certifications from the Institute of Inspection (IICRC): Water Damage Restoration.  Employee Training Certification Program (ETCP) Water Damage and Applied Microbial Remediation Technician (AMRT)

Steve likes to spend his time outside of work, hunting, grilling, and spending time with his family. 

Jonathan Marinero

Jonathan is a Marketing Coordinator at SERVPRO of Austin & Albert Lea with years of customer service and management experience. He is IICRC certified in Fire/Smoke restoration and Water damage restoration.

Outside of work, he is a fan of all things horror. He is the host of a podcast and horror mask designer. He also enjoys grilling and being a dad to his 2 boys.

Jessica Toomsen

Jessica Toomsen is the Job File Coordinator For SERVPRO of Austin & Albert Lea. She has experience in water damage restoration and has 3 years with SERVPRO in Palm Desert, California as Estimating Coordinator. She brings a positive attitude and a lot of knowledge to our team. 

Outside of work, she enjoys canoeing, Fossil/rock hunting, hiking, sewing, baking, listening to music, and playing the piano.

Female employee in front of black wall

Emily Eckhoff

Emily is a Job File Coordinator at SERVPRO of Austin & Albert Lea. 

Emily enjoys knowing the work we do is helping others and providing comfort in hard times.

Outside work, Emily loves hiking hanging out with animals, and spending time with her family and friends.

Female employee in front of green wall

Ruth Ramirez

Ruth is a Job File Coordinator here at SERVPRO of Austin & Albert Lea. She brings over years of experience in office management.

Outside of work, Ruth loves hiking, reading, snorkeling, training her dog, and working out at the Crossfit gym

Ruth enjoys knowing the work we do is helping others and providing comfort in hard times.

Female employee in front of green wall

Annie Rose

Annie is our Office Administrator here at SERVPRO of Austin & Albert Lea. She joined our team in early January of 2023. She brings years of experience in an administrative capacity across various industries.

Outside of work, Annie enjoys cooking, running, playing the violin, and board games with her kids.

Annie likes working at SERVPRO because she enjoys being able to build relationships with our clients in their time of need.

Female employee in front of green wall

Andrea Hopes

Andrea is our Accounting Administrator here at SERVPRO of Austin & Albert Lea. She joined our team in September of 2022. She brings years of experience in the construction industry.

Outside of work, Annie enjoys cooking. football, art, and photography. She also loves spending time with family.

Annie likes working at SERVPRO because it is fast-paced and she enjoys knowing that what we do is helping people.

Male employee in front of green wall

Nick Genzler

Nick is our Construction Manager here at SERVPRO of Austin & Albert Lea. He joined our team with over 7 years of experience as a Sales Representative at a manufacturing supplies company

Outside of work, Nick loves golfing and spending time with his wife and 3 kids.

Nick likes working at SERVPRO because every day is something different. He also enjoys the people he works with.

Brian Perrin

Brian Perrin is a Crew Chief at SERVPRO of Austin & Albert Lea. Brian. He brings a customer service and painting background to help our team!

Brian enjoys playing ping pong in his spare time and being outside. 

Jessica Sorensen

Jessica is our Project Manager at SERVPRO of Austin & Albert Lea. She comes to us with years of experience in customer service and management skills. 


Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys fishing and spending time outside. 

Michael Groh

Michael is a Project Manager here at SERVPRO® of Austin & Albert Lea. Mike is IICRC certified in Water, Fire Restoration, and Mold Remediation. He has been with SERVPRO for 5 years.

Mike enjoys spending time with his friends and family, working on cars, and photography.

Michael likes helping people get back to their lives after a loss

Male employee in front of black wall

Tim Piper

Tim Piper is a Project Manager here at SERVPRO of Austin & Albert Lea. He brings a positive attitude and great work ethic to our team. He is a jack of all trades with 11 years of insulation work.

In his free time, he enjoys spending time with his family, cat-fishing, and turtle fishing.

Male employee in front of black wall

Cody Riley

Cody is a Duct Cleaning Technician at SERVPRO of Austin & Albert Lea, with years of experience in management and customer service.

In his free time, Cody enjoys watching pro wrestling and working on his motorcycle. When not tackling one of his hobbies he is spending time with his daughter. 

Cody loves being able to help people and get their homes back to pre-accident conditions.

Male employee in front of green wall

Alex Armitage

Alex is a Duct Cleaning Technician at SERVPRO of Austin & Albert Lea.

In his free time, Cole loves to go fishing, spending time with his daughter, and catching All the Pokémon.

Alex likes working at SERVPRO because he gets to help people and travel.

Male employee in front of green wall

Carlos Gasaway

Carlos is a Duct Cleaning Technician at SERVPRO of Austin & Albert Lea, he joined our team with years of experience in customer service.

Outside of work, Carlos is a huge gamer and loves working on cars. 

Carlos loves the SERVPRO work environment and the bond he has built with his coworker.

Matt Anderson

Matt Anderson is a Carpet cleaning specialist at SERVPRO of Austin & Albert Lea. He has several years of experience at SERVPRO. Matt currently specializes in carpet and upholstery cleaning. Matt has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning. 

He's a big Iowa Hawkeyes fan, likes concerts, and spending time with his friends and family. He enjoys road trips and seeing new places. 

Tyler Henaman

Tyler is a Crew Chief at SERVPRO of Austin & Albert Lea, with 30 years of experience in construction, welding, and equipment operating. Tyler is IICRC Water Restoration, Fork Lift, Osha 30, and CPR certified.

In his free time, Tyler loves hunting, fishing, and spending time with his family. 

Tyler really enjoys that every day is something new and being able to help homeowners through a difficult time.

Ian Helin-Frank

Ian is a Crew Chief at SERVPRO of Austin & Albert Lea. He is IICRC Water Restoration & Fire Restoration Certified. Ian likes being able to demo a house. He also loves that he gets to help people in meaningful ways. 

In his free time, Ian likes to go fishing, hunt, hit the trails on his bike, and doing woodwork.

Female employee in front of black wall

Samantha Rose

Sam is a Crew Chief here at SERVPRO of Austin & Albert Lea. She joined our team in early June 2021.

Outside of work, Sam enjoys walks in nature and spending time with her kid. they also love camping!!

Samantha likes working at SERVPRO because she loves being able to help people and working with people the make mornings feel less like mornings.

Male employee in front of black wall

Dustin Hoffmann

Dustin is a Production Technician at SERVPRO of Austin & Albert Lea, with years of experience in customer service.

In his free time, Dustin loves music working on his home and landscape. He also loves spending time with his family. 

Dustin enjoys working at SERVPRO because every day is a new adventure

Jonathon Cramer

Jonathon is a Production Technician at SERVPRO of Austin & Albert Lea, with 3 years of experience in customer service.

In his free time, Jonathon loves to go fish and going to concerts. He also loves spending time with his friends and family. 

Jonathon likes that he gets to help people is very meaningful to him.

Lori Portis

Lori Portis is Production Tech at SERVPRO of Austin & Albert Lea. She is a cleaning specialist with a lot of experience. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire Damage Restoration.

Lori loves spending time with her grandkids and family 

Female employee in front of green wall

Kaitlin Mohring

Kate is a Production Technician here at SERVPRO of Austin & Albert Lea. She joined our team in early 2018. She brings years of experience in the cleaning industry.

Outside of work, Kate enjoys the outdoors, photography, and spending time with her family.

Kate likes working at SERVPRO because she loves being able to help them get them home back to normal.

Female employee in front of green wall

Valerie Zavala

Valerie is a Production Technician here at SERVPRO of Austin & Albert Lea. She joined our team in early September 2022. She brings years of experience in the cleaning and restoration industry.

Outside of work, Valerie enjoys going to the casino and spending time with her family.

Valerie likes working at SERVPRO because every day is something different which makes the day exciting because you never know what you are going to do each day.

Female employee in front of green wall

Yanire Mejia

Yanire is a Production Technician here at SERVPRO of Mason City. She joined our team in early September 2022. She brings years of experience in the cleaning industry.

Outside of work, Yanire enjoys going to the casino and spending time with her family.

Yanire likes working at SERVPRO because she loves being able to help them get them home back to normal.

Male employee in front of green wall

Isaiah Smith

Isaiah is a Production Technician here at SERVPRO® of Austin & Albert Lea. He joined our team in early September 2022.

Outside of work, Isaiah enjoys computer coding and relaxing while watching TV.

Isaiah likes working at SERVPRO® because every day is something new.

Male employee in front of green wall

Noah Gable

Noah is a Production Technician at SERVPRO of Austin & Albert Lea, with years of experience in customer service.

In his free time, Noah loves working on cars and binge-watching worthy TV shows. 

Noah likes that he gets to help people and get to learn new things every day.

Male employee in front of green wall

Cole Henaman

Cole is a Production Technician at SERVPRO of Austin & Albert Lea.

In his free time, Cole loves to go hunting, spending time outside, and playing video games during the winter months.

Cole likes that he gets to help people and the fact that every day is different.