SERVPRO of Austin & Albert Lea Employee Photos

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Nick Foley

Nick Foley is the General Manager at SERVPRO of Austin & Albert Lea. Nick brings two decades of leadership and relationship-building experience to the team. He enjoys being able to return homes and businesses back to their original state-or better, even after unthinkable disasters.

Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies.

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Steve Frank

Steven Frank is the Operations Manager at SERVPRO of Austin & Albert Lea. Steve has the following certifications from the Institute of Inspection (IICRC): Water Damage Restoration.  Employee Training Certification Program (ETCP) Water Damage and Applied Microbial Remediation Technician (AMRT)

Steve likes to spend his time outside of work, hunting, grilling, and spending time with his family. 

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Casey Henaman

Casey Henaman is our Office Manager at SERVPRO of Austin & Albert Lea. She excels in customer service, communication, and team leadership.

Casey enjoys spending time with her family. Her family loves spending time outdoors and attending live music events.

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Adam Severson

Adam is an Accounting & HR Administrator at SERVPRO of Austin & Albert Lea, with years of experience as VP in Investments at Wells Fargo 

In his free time Adam goes to a Crossfit gym, he also loves spending time with his family.

Adam likes SERVPRO's fast-paced environment. He loves how we are one big family here to help our community.

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Jessica Toomsen

Jessica Toomsen is the Job File Coordinator For SERVPRO of Austin & Albert Lea. She has experience in water damage restoration and has 3 years with SERVPRO in Palm Desert, California as Estimating Coordinator. She brings a positive attitude and a lot of knowledge to our team. 

Outside of work, she enjoys canoeing, Fossil/rock hunting, hiking, sewing, baking, listening to music, and playing the piano.

Female employee in front of green wall

Shaylin McRoberts

Shaylin is an Administrative Assistant here at SERVPRO of Austin & Albert Lea. She brings 3 years of experience in leadership and community relation. 

Shaylin enjoys knowing the work we do is helping others and providing comfort in hard times.

Outside of work Shaylin likes to work on her 1973 Yamaha TX 500 motorcycle. She also loves skateboarding and spending time with her family and friends.

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Jonathan Marinero

Jonathan is a Marketing Coordinator at SERVPRO of Austin & Albert Lea with years of customer service and management experience. 

Outside of work, he is a fan of all things horror. He is the host of a podcast and horror mask designer. He also enjoys grilling and being a Dad to his 2 boys

Female employee in front of green wall

Alicia Painter

Alicia is a Sales and Marketing Representative here at SERVPRO of Austin & Albert Lea. She brings over 15 years of experience in leadership and management roles.

Alicia enjoys getting the opportunity to help others and make a difference in their lives.

Outside of work Alicia love to go camping, shopping, spending time with her kids, and doing photography.

Alicia has her Bachelor's in business administration with a concentration in Human Resource management. 

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Vance Helgeland

Vance Helgeland is a Marketing Representative at  SERVPRO of Austin & Albert Lea. Vance has a Bachelor Degree from UNI

Vance likes to spend his time outside hunting with his dog Pete and golfing.

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Sean Payne

Sean is a Reconstruction Manager at SERVPRO of Austin & Albert Lea and is a licensed IA Contractor Lead Safe Renovator

Has been in construction for 6+years 

 Outside of work he loves to spend time outside hunting, camping, and fishing. He also enjoys spending time with his family.

Male employee in front of green wall

Michael Groh

Micheal is a Project Manager here at SERVPRO® of Austin & Albert Lea. Mike is IICRC certified in Water, Fire Restoration, and Mold Remediation. He has been with SERVPRO for 4 years.

Mike enjoys spending time with his friends and family, working on cars, and photography.

Micheal likes helping people get back to their lives after a loss.

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Jessica Sorensen

Jessica is our Project Manager at SERVPRO of Austin & Albert Lea. She comes to us with years of experience in customer service and management skills. 


Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys fishing and spending time outside. 

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Matt Robertson

Matt Robertson is a Project Manager at SERVPRO of Austin & Albert Lea. He has his CDL and holds certifications in Applied Structural Drying(ASD), and Water Restoration through the Institute of Inspection Cleaning and Restoration (IICRC). Matt uses experience in agriculture, construction,  and mechanics to solve any problem!

Outside of work, Matt enjoys riding his motorcycle, snowmobiling out West, camping, and snowboarding.

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Matt Anderson

Matt Anderson is a Carpet cleaning specialist at SERVPRO of Austin & Albert Lea. He has several years of experience at SERVPRO. Matt currently specializes in carpet and upholstery cleaning. Matt has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning. 

He's a big Iowa Hawkeyes fan, likes concerts, and spending time with his friends and family. He enjoys road trips and seeing new places. 

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Ian Helin-Frank

Ian is a Crew Chief at SERVPRO of Austin & Albert Lea. Ian likes being able to demo a house. He also loves that he gets to help people in meaningful ways. 

In his free time, Ian likes to go fishing, hunt, hit the trails on his bike, and doing woodwork.

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Wesley Winters

Wesley is a Crew Chief at SERVPRO of Austin & Albert Lea, with 12 years of experience in construction.

Wesley loves racing and spending time with his friends and family.

Wesley likes that every day at SERVPRO is different. He loves how we are one big family here to help our community.

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Bridgette Tedder

Bridgette is a Crew Chief at SERVPRO of Austin & Albert Lea.

She joined our team with years of experience in customer service.

In her free time, Bridgette loves to spend time with her husband children, and 2 dogs. She is also a big fan of cooking and trying new recipes.

Bridgette enjoys being able to clean and take care of people's treasures and memories.

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Lori Portis

Lori Portis is Production Tech at SERVPRO of Austin & Albert Lea. She is a cleaning specialist with a lot of experience. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire Damage Restoration.

Lori loves spending time with her grandkids and family 

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Tim Piper

Tim Piper is a production technician specializing in the duct cleaning at SERVPRO of Austin & Albert Lea. He brings a positive attitude and great work ethic to our team. He is a jack of all trades with 11 years of insulation work.

In his free time, he enjoys spending time with his family, cat-fishing, and turtle fishing.

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Dalton Winters

Dalton is a Production Technician at SERVPRO of Austin & Albert Lea, with years of experience in construction.

In his free time, Dalton loves to go snowmobiling and going to the local races with his friends.

Dalton loves the welcoming feeling here gets at SERVPRO. From day one he has been a part of the SERVPRO family.

Male employee in front of green wall

Cody Riley

Cody is a Production Technician at SERVPRO of Austin & Albert Lea, with years of experience in management and customer service.

In his free time, Cody enjoys watching pro-wrestling and working on his motorcycle. When not tackling one of his hobbies he is spending time with his family. 

Cody loves being able to help the people and get their home back to pre-accident condition.

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Natalie Leewright

Natalie is a Production Technician here at SERVPRO® of Austin & Albert Lea. She joined our team in early April 2021. She brings years of experience in the cleaning industry.

Outside of work, Natalie enjoys knowing the outdoors and spending time with her friends and family.

Natalie likes work at SERVPRO® because every day is something new. She enjoys meeting new people and loves being able to help them get them home back to normal.

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Jonathon Cramer

Jonathon is a Production Technician at SERVPRO of Austin & Albert Lea, with 3 years of experience in customer service.

In his free time, Jonathon loves to go fish and going to concerts. He also loves spending time with his friends and family. 

Jonathon likes that he gets to help people is very meaningful to him.

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Brian Perrin

Brian Perrin is a Crew Chief at SERVPRO of Austin & Albert Lea. Brian. He brings a customer service and painting background to help our team!

Brian enjoys playing ping pong in his spare time and being outside.