SERVPRO of Austin & Albert Lea Employee Photos

Photo of a man on a green wall

Kully Olson

General Manager - Kully

Kully is the General Manager of SERVPRO of Austin & Albert Lea, a firm registered by the Institute of Inspection, Cleaning and Restoration Certification, (IICRC), and he has been working in the restoration industry for over 10 years. As the General Manager, Kully’s focus is on shaping the work environment, developing and implementing strategic goals, allocating resources, training managers and technicians, and overseeing operations.

After joining SERVPRO, he was promoted to higher levels of responsibility as he continued to demonstrate his ability to manage and successfully complete a wide variety of restoration jobs. He loves growing and developing his team, cultivating new business relationships, and expanding his base of repeat customers.

With the onset of the new coronavirus, COVID-19 pandemic, Kully had to pivot the current business operations model and amplify the focus on defensive cleaning protocols and conducted intensive employee training.

IICRC Certifications: 

  • Cleaning & Restoration
  • Water Damage Restoration
  • Fire & Smoke Damage Restoration
  • Applied Structural Drying
  • Odor Control
  • Lead-Based Paint Activities & Renovation
  • Applied Microbial Remediation
  • Carpet Cleaning. 



When Kully is not in the midst of helping a family or business rebuild their lives and livelihoods, you can find him working on his two Harley Davidson motorcycles and spending time with his wife and three beautiful daughters, and cheering on his favorite football team, the Dallas Cowboys.

photo of a woman against a green wall

Casey Henaman

Casey Henaman is our Office Manager at SERVPRO of Austin & Albert Lea. She excels in customer service, communication, and team leadership.

Casey enjoys spending time with her family. Her family loves spending time outdoors and attending live music events.

Man against a green background

Steve Frank

Steven Frank is a Project Manger at SERVPRO of Austin & Albert Lea. Steve has the following certifications from the Institute of Inspection (IICRC): Water Damage Restoration.  Employee Training Certification Program (ETCP) Water Damage and Applied Microbial Remediation Technician (AMRT)

Steve likes to spend his time outside of work, hunting, grilling and spending time with his family. 

man against a green background

Mike Groh

Mike Groh is a Office File Coordinator at SERVPRO of Austin & Albert Lea. He comes from a management back ground, has strong team leader skills, and has completed Training courses in the Employee Training Certification Program (ETCP): Crew Safety, Fire damage and Water Damage.

He enjoys spending time with his family. Mike is also big in the video game world with his Twitch channel.  

Woman against a green background

Lori Portis

Lori Portis is Production Tech at SERVPRO of Austin & Albert Lea. She is a cleaning specialist with a lot of experience. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire Damage Restoration.

Lori loves spending time with her grand kids and family 

Photo of a man against green wall

Matt Anderson

Matt Anderson is a Carpet cleaning specialist at SERVPRO of Austin & Albert Lea. He has several years of experience at SERVPRO. Matt currently specializes carpet and upholstery cleaning. Matt has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning. 

He's a big Iowa Hawkeyes fan, likes concerts and spending time with his friends and family. He enjoys road trips and seeing new places. 

Photo of a man against green wall

Deven Paulsen

Deven Paulsen is a Production Tech at SERVPRO of Austin & Albert Lea. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration.

Deven enjoys spending time with his friends and family. You will also find him working on his truck in his spare time.

Photo of a man against green wall

Evan Meyer

Evan Meyer is the Operations General Manager at SERVPRO of Austin & Albert Lea. He has over 6 years of experience in restoration with SERVPRO. Evan has many certifications from the Institute of inspection: Lead Safe, AMDECON Biohazard, Odor Control, (FSRT) Fire & Smoke Restoration, (WRT) Water Restoration, and (ASD) Advanced Structural Drying. Evan brings experience, knowledge, and leadership skills.  

 Evan plays the drums in 2 bands ranging from alternative rock to metal. He has made 3 records with one band and 1 with another. He also enjoys hunting, hiking, kayaking, and spending time with family and friends.

Photo of a man against green wall

Brian Perrin

Brian Perrin is a Crew Chief at SERVPRO of Austin & Albert Lea. Brian. He brings a customer service and painting background to help our team!

Brian enjoys playing ping pong in his spare time and being outside. 

photo of a woman against a green wall

Jessica Sorensen

Jessica is our Administrative assistant at SERVPRO of Austin & Albert Lea. She comes to us with years of experience in customer service and management skills. 


Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys fishing, and spending time outside. 

Photo of a man against green wall

Rod Anthony

Rod Anthony is a Production Tech at SERVPRO of Austin & Albert Lea. Rod started at our franchise in 2019. He brings a strong knowledge sub contracting background to help our team!

Rod enjoys spending his time outside of work hunting, fishing, and having bonfires with his family and friends.

Photo of a man against green wall

Wil Cooper

Wil Cooper is our Construction Manager at SERVPRO of Austin & Albert Lea. He comes with 10 plus years of construction and custom home building. He specializes in custom homes, interior finishing, and custom woodworking. He is certified in Schluter Systems (Tile/shower waterproofing). He is motivated to help people return to their homes and rebuild a better future.

Wil enjoys being outside. He likes duck hunting, fishing, and kayaking in his free time!

photo of a woman against a green wall

Deb Oelmann

Deb Oelmann is Production Tech at SERVPRO of Austin & Albert Lea. She is a cleaning specialist with a lot of experience. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire Damage Restoration.

Deb enjoys collecting dragonflies and snowmen but mostly spending time with her family and friends.

photo of a woman against a green wall

Leah Bormann

Leah is the Accounting Administrator at our office. She graduated from the University of Wisconsin-Stout with a BA in Business Administration. Her prior employment positions have built her strong customer services skills and accounting background. She is a newer member to our SERVPRO of Austin & Albert Lea team and is eager to learn about our industry! 

Leah grew up in Andover, Minnesota and moved to North Iowa after college with her husband. She enjoys spending her spare time with family and friends outdoors, fishing, listening to live music, arts and crafts! 

Photo of a man against green wall

Sing Luong

Sing Luong is a Project Manager at SERVPRO of Austin & Albert Lea. He has 10 years in restoration and cleaning services. Sing has the following certifications from Water Restoration, Fire & Smoke Restoration, Carpet Cleaning, Applied Structural Drying(ASD), AMRT, and Odor Control.

Sing enjoys fishing and camping with his kids in his free time. He also enjoys going to music festivals and hanging out with friends.

photo of a woman against a green wall

Jessica Toomsen

Jessica Toomsen is Job File Coordinator For SERVPRO of Austin & Albert Lea. She has experience in water damage restoration and has 3 years with SERVPRO in Palm Desert, California as Estimating Coordinator. She brings a positive attitude and a lot of knowledge to our team. 

Outside of work she enjoys canoeing, Fossil/rock hunting, hiking, sewing, baking, listening to music and playing the piano.

Photo of a man against green wall

Tim Piper

Tim Piper is a production technician specializing in duct cleaning at SERVPRO of Austin & Albert Lea. He brings a positive attitude and great work ethic to our team. He is a jack of all trades with 11 years in insulation work.

In his free time he enjoys spending time with his family, cat-fishing, and turtle fishing.

Male in front of green screen

Jonathan Marinero

Jonathan is a Marketing Support Coordinator at SERVPRO of Austin & Albert Lea with years of experience in customer service and management. 

Outside of work he is a fan of all thing horror. He is the host of a podcast and horror mask designer. He also enjoys grilling, and being a Dad to his 2 boys

Male in front of green screen

Sean Payne

Sean is a Reconstruction Tech at SERVPRO of Austin & Albert Lea, and is a licensed IA Contractor Lead Safe Renovator

Has been in construction for 6+years 

 Outside of work he love to spend time outside hunting, camping, and fishing. He also enjoys spending time with his family.