Recent Commercial Posts

When Disaster Strikes

7/12/2021 (Permalink)

For business owners, their livelihood depends on the success of their business. When disaster strikes it is important to have a plan of action in place, especially for your business. Disasters that result in business interruption can permanently close nearly 50% of business’ doors forever. Timing is everything. Knowing what to do, who to call, and what to expect in advance is vital to timely mitigation. SERVPRO of Mason City offers a no-cost assessment of your facility to develop an Emergency Ready Profile. When we develop an Emergency Ready Profile for a business, it contains only the most critical information. An Emergency Ready Profile will also establish SERVPRO of Mason City as your preferred disaster mitigation and restoration provider. It contains employee and emergency contacts as well as the line of command for authorizing work to begin (once again, timing is everything). We will compile critical information and facility details such as shutoff valve locations, important areas and building access information, insurance contact Information, and priority contact information in an easy-to-navigate manner available through a web portal, mobile app, or physical copy. Many people question why SERVPRO of Mason City would offer such a service at no cost to businesses. Simply put, we genuinely want to help. We want to make sure you have all of the tools and resources to avoid disasters, but in those unavoidable times when misfortune strikes, we want to be easily accessible to you. We are always “Hero ready, here to help!” We are on call for emergency services 24/7/365.

We Recognize Some Critical Steps

6/7/2021 (Permalink)

At SERVPRO we recognize some critical steps in the process of helping a customer. Be it a residential or commercial loss we handle most situations with the same policies and protocols. There are some situations that warrant a custom, one-time approach but consistency is paramount to guarantee the job is done efficiently and effectively. One of the best ways to guarantee consistency is the use of job audits. Audits are done internally and externally and are standard when dealing with program work. When utilizing audits, we can look at DryBook, or any data entry software, and reference information from a job that we haven’t even visited physically and know specifications, scope, property manager, etc. 

Another avenue to explore and set up would be a master service agreement. With a master service agreement, we would have all pertinent information gathered and questions answered before a problem even arises. Let’s say a manager is on a well-deserved vacation and a sewer pipe ruptures at his/her business. Since we’ve already done the work and set up a master service agreement and/or vendor account we are able to reference information immediately. We would know what plumber they use, what employees to call and inform, what the budget is to stop the loss from getting worse, you name it. Basically, a master service agreement is set up to establish peace of mind when the decision-maker/makers are not on the property. 

As I briefly mentioned above, we also have certain criteria to meet and qualify as “program work”. These standards guarantee that when a large commercial job comes in and we accept the job, we can complete the job efficiently. For every level of businesses in relation to square or cubic footage there are certain amounts of machinery and manpower needed to qualify. This eliminates businesses from taking a job outside of what they can handle. These are just a few ways in which SERVPRO establishes the lead in a very competitive industry.

We are the #1 Restoration Company in the Nation.

5/20/2021 (Permalink)

SERVPRO® of Austin & Albert Lea is the best choice when it comes to choosing a restoration company. If you own a large or small business, SERVPRO® understands the importance of keeping your doors open and minimizing downtime in the nature of a catastrophic event. 

Our team is faster than any other restoration company in the Austin & Albert Lea region. Our technicians and managers are trained and certified to handle any type of water, fire, or mold damage.

Documentation throughout any large project is a priority that we take seriously. We want to make sure that you have the notes and documentation for your records in case you have any issues with your insurance company. 

If you have any questions, call SERVPRO® of Austin & Albert Lea at (507) 396-6644 anytime day or night. 

Be Ready For A Disaster!!

4/20/2021 (Permalink)

stormy night Storms can cause a lot of problems for you and your business!

The last couple years Minnesota has experienced our fair share of disasters. With tornadoes and floods comes damage from wind, water and mold damage are just a couple things that can disrupt your business.

Did you know that over half of businesses who are affected by a disaster may not recover? That’s 50%, and the number one reason a business WILL survive is because they have a plan in place in case disaster strikes.

SERVPRO of Austin & Albert Lea is here to help area businesses be prepared for a disaster by helping them create an Emergency Readiness Plan. By developing an ERP for your business, you can minimize interruptions because you’ll have an immediate plan of action if a disaster occurs. Knowing what to expect and what to do is key to minimizing how water and mold can affect your business.

What’s in an Emergency Readiness Plan?

  • Priority contact for the business
  • A list of personnel, their contact information and duties/responsibilities after the disaster
  • Building details such as the floor plan, breaker boxes, shut off valves and any other things that may need immediate attention
  • A document containing critical information needed in the event of an emergency such as username and passwords to office equipment and accounts
  • A list of external organizations that may be available to assist you and your business
  • And, a plan to help you get back on premises – then back to work

For more information on how to put together an Emergency Readiness Plan, call SERVPRO of Austin & Albert Lea A 507-396-6644 and one of our trained professionals can help you.

Warehouse Disaster in Albert Lea?

12/20/2020 (Permalink)

A commercial fire sprinkler is going off inside of a building, spraying water everywhere to put out a fire. We are commercial water restoration specialists in Austin.

Lights, cameras, water?

We were filming a corporate video for our manufacturing company in Albert Lea and had cameras and special lighting set up for the shoot. The speakers were reviewing their lines, the video team was taking light measurements and doing sound checks, and then it happened. The high heat triggered the indoor sprinkler head above the special lighting, and it started discharging water. Water was raining down from the sprinkler onto the film crew; the cameras, the set, and the entire area got drenched before we could deactivate the sprinkler. What a disaster!

When a fire or water emergency damages your commercial property SERVPRO® of Austin & Albert Lea will mobilize a team of highly trained cleanup and restoration technicians to restore the damage quickly and efficiently. We know that every second counts and no matter how big the job is, we will get you back to “business as usual” with minimal disruption to your employees and customers.

Call Us Today!

When you have a commercial water damage emergency of any size, SERVPRO® of Austin & Albert Lea is ready to respond 24 hours a day. Call us today at 507-396-6644. We’ll clean and restore your commercial damage in Albert Lea, “Like it never even happened.”

SERVPRO® of Austin & Albert Lea is Independently Owned and Operated.

Commercial Restoration Services in Austin?

11/23/2020 (Permalink)

A table strewn with building construction tools is shown. We offer many commercial building services in Albert Lea!

Commercial Restoration

Did you know that SERVPRO® of Austin & Albert Lea offers building and reconstruction services in Austin? When you experience damage to your business from fire, water, or storm damage, we will secure the building to prevent additional damage and then we will provide the restoration and reconstruction services to get your property back to preloss condition. This keeps your costs low and gives you one qualified company to handle the entire restoration process!

SERVPRO of Austin & Albert Lea can provide this continuity by supervising a full range of commercial restoration services including:

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

SERVPRO® of Austin & Albert Lea responds to commercial property emergencies 24 hours a day and restores damage done to buildings like:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call Us!

When your business or home experiences property damage, SERVPRO® of Austin & Albert Lea is Here to Help. ® Call us today at 507-396-6644. We’ll restore your commercial property in Austin, “Like it never even happened.”

SERVPRO® of Austin & Albert Lea is Independently Owned and Operated.

Dirty Ducts in Austin?

9/8/2020 (Permalink)

A commercial air duct is shown in a warehouse. We clean ductwork of all sizes in Albert Lea.

Dirty Ducts

Can you remember the last time you checked your facilities HVAC system? According to the United States Environmental Protection Agency, (EPA), maintaining a healthy indoor environment in schools, whether they are open or not,  is an important part of defensive cleaning related to the new coronavirus, COVID-19 pandemic. SERVPRO® of Austin & Albert Lea wants facilities managers in the Austin and Albert Lea area to be aware of these EPA guidelines for developing routine HVAC systems maintenance:

  • Ensure school HVAC systems are operating properly, with outdoor ventilation air maintained at or above design minimum values. Determine whether HVAC systems comply with the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) Standard 62.1 ventilation requirements at the system level and in the breathing zones of all occupied spaces.
  • Employ filtration and gas-phase air cleaning strategies to further improve IAQ, in conjunction with source control strategies and maintaining minimum ventilation rates. Change filters regularly and ensure condensate pans are draining.

SERVPRO® of Austin & Albert Lea has a team of highly trained professionals that routinely inspect and clean heating, ventilation, and air conditioning units. Call us today at 507-396-6644. We’ll inspect and clean your HVAC systems and air ducts in Albert Lea “Like it never even happened.”

SERVPRO® of Austin & Albert Lea is Independently Owned and Operated.

Here to Help in Austin & Albert Lea

8/6/2020 (Permalink)

With this current pandemic sweeping our nation, many businesses have had no choice but to close their doors some for a short time and some for good. Luckily for all of us here at SERVPRO, the job we do is vital to our community and the businesses that are still open, so we're still here to help in every aspect possible.
SERVPRO of Austin & Albert Lea has a number of services to help all sorts of businesses in their time of need, and to help them when it's time to re-open their store.

We are currently offering a very strong Viral 
Pathogen Cleaning, to ensure that your Business, is up to code and clean in the event of a viral outbreak in your facility, to ensure your employees and customers are safe. By fogging and disinfecting your business, we can provide more comprehensive coverage, and provide certified documentation that your facility has been cleaned by an IICRC certified company with of 50 years of experience and an IICRC trained technician. The product we use is so safe it can be used on children’s toys and it has been approved for human consumption.

If you are interested in this vital service, please contact us using the button above or, if you are so inclined, call us at 507-396-6644 for more information. We're here to help, we're here to get our nation back on its feet, we're here to make it "Like it never even happened.”

SERVPRO® of Austin & Albert Lea is Independently Owned and Operated.

Property Damage in Albert Lea?

7/1/2020 (Permalink)

A fireworks display is shown lighting up the evening sky. We are property damage restoration specialists in Austin.

Fireworks and Property Damage

Although fireworks cause almost 20,000 fires each year, they are still legal in some states and cities in the nation. Some cities offer Safe and Sane zones so it will be important to check and see if fireworks are allowed in your area. According to a report produced by the National Fire Protection Association, (NFPA), property damage related to fireworks amounted to $105 million in direct property damage in the U.S. in 2018. SERVPRO® of Austin & Albert Lea wants commercial business owners in Austin to know that if you experience any form of property damage we want to help, and we have years of restoration experience to serve your needs.

Securing Your Property

From the moment you contact us, our immediate concern will be to secure your property and board up and protect anything damaged. Our goal is to restore your property and get you back to business as quickly as possible, with little or no inconvenience to your customers and employees.

Call Us Today

Independence Day will soon be here and  SERVPRO® of Austin & Albert Lea is here to support Austin business owners and residents alike. Call us today at 507-396-6644. We’ll clean and restore your property “Like it never even happened.”

SERVPRO® of Austin & Albert Lea is Independently Owned and Operated.


6/29/2020 (Permalink)

Kitchen floor, black fridge Faster to any size disaster

The driving force behind SERVPRO Restoration Services is offering quality work and going above and beyond what is expected from our customers.  We rely on our reputation to bring us the work we need to maintain a strong momentum throughout the day, week, month and year.  When the phone rings, we need to be ready to take on any size disaster, even when the caller is an owner or management at a local business or franchise serving the community, as we do, in their own way. 

                Commercial properties can range in size and extent of damage, and sometimes the work that needs to be performed is not comparable to some residential jobs.  However, there are times where a commercial structure needs all our attention, and sometimes even more.  That is why a SERVPRO franchise needs to have open communication with other neighboring franchises, as well as connections to teams structured though the corporate level that are prepared to take on high stakes, high demand jobs that a locally owned and operated franchise might not have the assets and ability to handle. 

                SERVPRO has designed their services to be open and flexible to take on any task, no matter what size the damage or structure is.  Our franchises in Mason City and Austin and Albert Lea are prepared, and have been for quite some time, to take on “the big one” whenever that job appears.  We have connections to a Storm Team, a Large Loss Team, and an Extreme Team that can help get us what we need to produce quality work in a timely fashion at any size disaster.  This is what makes being a SERVPRO franchise better; our commitment to finding a way to address fire, water, sewer backups, mold, and several other losses in a way that will benefit each party involved.  When catastrophe strikes, SERVPRO of Mason City, Austin and Albert Lea will find a way to get your business or property back to normal and exceed your expectations.  Let us help you in your time of need to make it “Like it never even happened.”  We are just a call away at 507-396-6644. 

SERVPRO of Austin & Albert Lea is independently owned and operated.

Barbeque Fire Damage in Austin?

6/15/2020 (Permalink)

A family is shown barbequing outside on a hot summer day. We are fire damage restoration specialists in Albert Lea.

July is the Peak Month for Grill Fires

According to the National Fire Protection Association, (NFPA), between 2014 and 2018 barbeques, hibachis and other outdoor grills were involved in an average of 10,600 home fires per year. In a research report published by the NFPA, 18 percent of grill fires occur in July. SERVPRO® of Austin & Albert Lea wants Austin residents to know that we have years of experience dealing with fire damage losses and no job is too big or too small. Our fire damage restoration specialists will work with your insurance company and help you with the paperwork and process. Here are some grilling safety tips offered by the NFPA:

  • Propane and charcoal BBQ grills should only be used outdoors
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches
  • Keep children and pets at least three feet away from the grill area
  • Keep your grill clean by removing grease or fat buildup from the grills and from the trays below the grill
  • Never leave your grill unattended
  • Always make sure your gas grill lid is open before lighting it
  • When you are finished grilling, let the coals completely cool before disposing in a metal container

If your property experiences fire damage, SERVPRO® of Austin & Albert Lea is Here to Help. ® Call us today at 507-396-6644. We’ll clean and restore your fire damage  in Austin “Like it never even happened.”

SERVPRO® of Austin & Albert Lea is Independently Owned and Operated.

SERVPRO of Austin & Albert Lea works for the Mason City area

4/29/2020 (Permalink)

2 sparkling clean laptops on very clean desk Let SERVPRO of Austin & Albert Lea Clean Your Business

COVID-19 has brought immense changes to the Mason City area. SERVPRO® of Mason City, Austin, & Albert Lea keeps up with the changes through the CDC (Centers for Disease Control and Prevention and Iowa’s COVID-19 website.

If another disaster piles on during this pandemic, SERVPRO of Mason City/Austin/Albert Lea is Here to Help®

We can still help your business recover from water damage, fire, or storms, or mold and other biohazards. Our technicians will arrive quickly, and will work in accordance with all federal guidelines to minimize the threat of spreading COVID-19.

Don’t wait for an emergency. SERVPRO of Mason City/Austin/Albert Lea can help business owners reduce the risk of contracting or spreading COVID-19 – for themselves, their employees, and the community at large. Schedule a proactive deep cleaning today.

We will clean and disinfect electronics, frequently contacted surfaces, and both porous and nonporous materials.

We’re available 24/7

Call (641) 424-3382 or contact us online.

Count on us to remove damage "Like it never even happened." ®

SERVPRO of Mason City, Austin, & Albert Lea is independently owned and operated.


Austin & Albert Lea Area Businesses Rely On Us for Proactive Cleaning and Sanitization Services!

4/14/2020 (Permalink)

A auto repair man is shown standing in a busy repair shop holding two wrenches. It’s never been more important to deep clean essential businesses in Austin.

We Are Specialty Trained

We are living in historic times. Keeping our businesses and homes disinfected and sanitized has never been more critical to protecting our health and welfare. SERVPRO® of Austin & Albert Lea wants Austin commercial businesses and homeowners to know that we have the specialty training and have years of experience dealing with biological pathogens - including strains of coronavirus similar to the new coronavirus, COVID-19. Our technicians are required to attend initial, demanding training and continuing education courses to stay current on technological advances and industry standards.

We Use EPA-approved Products

The national Centers for Disease Control and Prevention (CDC), recommends the use of a labeled, EPA-approved, hospital-grade disinfectant with claims for use on organisms similar to COVID-19. The CDC also recommends that all high-touch surfaces be routinely cleaned and disinfected as COVID-19 can remain on surfaces up to three hours depending on the surface type. 

Call For a Proactive Cleaning Today

When your facility or home requires cleaning and disinfecting outside the scope of a routine janitorial service, we want to help. We are on call 24 hours a day and can be on-site within four hours of your first call to us. SERVPRO® of Austin & Albert Lea is also equipped to respond to any fire or water emergency in Austin. Call us today at 507-396-6644. We’ll take care of all of your emergency cleaning needs “Like it never even happened.”

SERVPRO® of Austin & Albert Lea is Independently Owned and Operated.